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Terms & Conditions

Effective Date: May 16, 2025

Welcome to
anya Perfume! By accessing or using our website, social media platforms, or purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before engaging with our brand.



1. General Information

anya Perfume is a Philippine-based brand offering luxury-inspired fragrances at affordable prices. These Terms apply to all visitors, customers, and users of our services.


2. Products and Pricing

•  All products displayed are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.
•  Prices are shown in Philippine Pesos (PHP) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to correct pricing errors or update product information at any time without prior notice.




3. Orders and Payments

• Orders are processed on a first-come, first-served basis.
• Full payment is required before an order is confirmed and shipped.
• We accept various payment methods, including GCash, and bank transfer where applicable.
• Order confirmation will be sent via the platform used for purchase (e.g., Facebook Messenger and website).




4. Shipping and Delivery

•  Standard shipping times are 1–7 business days depending on location.
• Shipping fees vary based on destination and courier.
• We are not responsible for delays caused by courier issues, natural disasters, or incorrect shipping details provided by the customer.




5. Returns and Refunds

• Due to the nature of our products (personal care/fragrance), we do not accept returns or exchanges unless the item received is damaged or incorrect.
• Customers must notify us within 48 hours of receiving the item for any issues, with photo/video proof.
• Approved refunds will be processed via the original payment method or store credit.



6. Product Disclaimer

• Fragrance performance (sillage, longevity, and projection) may vary based on skin type, environment, and storage conditions.
• While inspired by designer scents,
anya Perfume is not affiliated with or endorsed by any of the original brands.


7. Intellectual Property

• All content on our pages, including logos, product images, text, and videos, is the property of anya Perfume and may not be copied or used without written permission.


8. Privacy Policy

• Personal information collected during transactions (name, address, contact number) is used solely for order fulfillment and communication.
• We do not sell or share customer data with third parties, except as required by law or to complete delivery.



9. Limitation of Liability

anya Perfume is not liable for any direct or indirect damages resulting from the use or misuse of our products. Always test new products on a small skin area to avoid allergic reactions.


10. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our platforms and services constitutes your acceptance of any changes.



Contact Us

For questions, feedback, or concerns, please contact us via:

* Facebook: Tanfam Official


 

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